How can we help?
Get help installing Amamrefie Customer Portal & Loyalty, configuring rewards, managing customer-account tools, or publishing the experience in Shopify.
Email supportResponse target
We aim to respond within one business day.
App not opening?
Include your Shopify store domain, the time of the error, and a screenshot. Never email passwords or access tokens.
Portal not showing?
In Shopify's account editor, click Apps, find Amamrefie Customer Portal & Loyalty, click +, and add the page to Accounts. Configure and save it, then click Add to menu and save the Customer account main menu.
Billing support
Subscriptions and trials are approved and processed through Shopify. Include your store domain when asking about a charge. Do not send payment-card details.
Privacy requests
For privacy, access, or deletion requests, email info@amamrefie.com. Customer requests should ordinarily begin with the Shopify merchant from whom the customer purchased.
Service status
You can check whether the application service is responding at https://premium-account-318295269601.us-east1.run.app/health.